Frequently Asked Questions

How do you make sure you deliver a quality service?

I guarantee quality by using the same process every time I translate: see the French to English translation and localisation section.

I always proofread my work thoroughly. However, any professional linguist will agree that nothing beats a second pair of eyes! I have contacts that I trust to proofread my work, if you require this additional service.

Check out my testimonials. These will encourage you to place your trust in me for the first time.

How can I find out more about your work and pricing?

To find out more, please contact me. We can discuss your project, whether your text is ready for translation and localisation from French to English, or if the details of your project are only just emerging.

I will base your quote on the number of words involved in the project, as well as the amount of creativity, localisation, technical content and layout work involved.

How long will it take to deliver my project?

Due to the nature of my work, my capacity to take on new work is always changing. Wherever possible, I will work to meet your deadline as I understand the pressures involved in today’s busy world. However, bear in mind that more time means more opportunity to review, question and perfect the project.

What are your payment terms?

I accept payment in British pounds or euros. Payment should be made within 30 days of the invoice date, by bank transfer or PayPal.
For private individuals, 50% of the payment is due before translation work starts.

Will you keep my data and my project safe and secure?

I comply with the UK General Data Protection Regulation, which was confirmed as adequate by the EU GDPR adequacy decision. I store your information securely and confidentially. You can see further details in my privacy policy and terms of business.